Privacy Policy

Zoe’s Beauty Lounge & Spa (“Zoe’s”, “we”, “our”, “us”) is committed to protecting the privacy and confidentiality of our clients. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or book our services.

Company Details:

Legal Name: Zoe’s Beauty Lounge & Spa

CR Number: 161432-1

Address: A’ali, Kingdom of Bahrain

Phone: 17666988 | 34555066

Email: info@zoes.bh

Working Hours: 10:00 AM – 8:00 PM (Closed on Mondays)

1. Information We Collect

We may collect the following types of personal information:

Name, contact details (phone number, email)

Booking details (services, time, preferences)

Payment details when applicable

Device information when browsing our website (IP address, cookies, browser type)

2. How We Use Your Information

Your personal data is used for:

Confirming and managing your appointments

Processing payments for products and services

Sending booking reminders, promotions, and updates (only with your consent)

Improving customer experience and service quality

Ensuring compliance with legal and regulatory requirements in Bahrain

3. Data Sharing & Disclosure

We do not sell or rent your personal data to third parties.

Information may only be shared with:

Authorized staff at Zoe’s Spa to serve you better

Payment gateways to process transactions securely

Authorities if required by law or regulation

4. Data Security

We apply strict security measures to protect your personal data against unauthorized access, alteration, or disclosure. However, no system is fully secure; we encourage clients to use strong passwords and avoid sharing sensitive details unnecessarily.

5. Cookies & Website Usage

Our website may use cookies to improve your browsing experience. You can disable cookies in your browser settings, though some features may not work properly.

6. Client Rights

As a valued client, you have the right to:

Access and request a copy of your personal data

Correct inaccuracies in your personal data

Withdraw consent from receiving marketing communications

Request deletion of your data where legally permitted

7. Policy on Services & Bookings

This Privacy Policy should be read together with our Terms & Conditions, which cover appointment etiquette, cancellations, service satisfaction, and spa rules.

8. Updates to This Policy

We may revise this Privacy Policy from time to time. Updates will be posted on our website with a revised “Last updated” date.

9. Contact Us

If you have any questions regarding this Privacy Policy, please contact us at:
📞 17666988 | 34555066
📍 A’ali, Kingdom of Bahrain